About Us

 
 

About WordWrap Associates

WordWrap was founded in 1983, in order to provide word processing and office support services for clients. As our clients’ needs evolved, our services expanded to include a complete suite of administrative support.

Today, WordWrap provides five core services:

  • iPDFs
  • AODA – Document Remediation
  • Note Taking
  • Transcription
  • Event Support

WordWrap also provides several ancillary services:

Ancillary services include:

  • Virtual Assisstant
  • Board Secretariat
  • Staffing Solutions
  • Training Courses
  • Editing and Formatting
  • Translation
  • Word Processing
  • Memoirs
  • ASL – American Sign Language Interpreting
  • CART – Real-time Captioning
  • Funding and Accounting Services

In addition, WordWrap provides services to organizations to support people with disabilities. We also provide note taking and other services, to help people overcome obstacles that might prevent their participation on the job, in the classroom, or in their community.

Our clients include businesses, government bodies, educational institutions, and hospitals, and range from large global corporations to small local organizations. Most of our clients have built long-term partnerships with us, and have continued to use our services for many years.

Our signature “we can help you” attitude that has continued to capture our clients’ attention over our 37-years in business, is still fundamental to the way we do business today. We have an extensive network of professional associates and virtual assistants, each of whom bring diverse talents to our clients. With many associates on flexible work schedules, we can provide service seven days a week, 24 hours a day.

 
 

About WordWrap Associates

WordWrap was founded in 1983, in order to provide word processing and office support services for clients. As our clients’ needs evolved, our services expanded to include a complete suite of administrative support.

Today, WordWrap provides five core services:

  • iPDFs
  • AODA – Document Remediation
  • Note Taking
  • Transcription
  • Event Support

WordWrap also provides several ancillary services:

In addition, WordWrap provides services to organizations to support people with disabilities. We also provide note taking and other services, to help people overcome obstacles that might prevent their participation on the job, in the classroom, or in their community.

Our clients include businesses, government bodies, educational institutions, and hospitals, and range from large global corporations to small local organizations. Most of our clients have built long-term partnerships with us, and have continued to use our services for many years.

Our signature “we can help you” attitude that has continued to capture our clients’ attention over our 35-years in business, is still fundamental to the way we do business today. We have an extensive network of professional associates and virtual assistants, each of whom bring diverse talents to our clients. With many associates on flexible work schedules, we can provide service seven days a week, 24 hours a day.

Ancillary services include:

  • Virtual Assisstant
  • Board Secretariat
  • Staffing Solutions
  • Training Courses
  • Editing and Formatting
  • Translation
  • Word Processing
  • Memoirs
  • ASL – American Sign Language Interpreting
  • CART – Real-time Captioning
  • Funding and Accounting Services

About WordWrap Associates

Wordwrap was founded in 1983, in order to provide word processing and office support services for clients. As our clients’ needs evolved, our services expanded to include a complete suite of administrative support.

Today, WordWrap provides five core services:

  • iPDFs
  • AODA – Document Remediation
  • Note Taking
  • Transcription
  • Event Support

WordWrap also provides several ancillary services:

In addition, WordWrap provides services to organizations to support people with disabilities. We also provide note taking and other services, to help people overcome obstacles that might prevent their participation on the job, in the classroom, or in their community.

Our clients include businesses, government bodies, educational institutions, and hospitals, and range from large global corporations to small local organizations. Most of our clients have built long-term partnerships with us, and have continued to use our services for many years.

Our signature “we can help you” attitude that has continued to capture our clients’ attention over our 35-years in business, is still fundamental to the way we do business today. We have an extensive network of professional associates and virtual assistants, each of whom bring diverse talents to our clients. With many associates on flexible work schedules, we can provide service seven days a week, 24 hours a day.

Ancillary services include:

  • Virtual Assisstant
  • Board Secretariat
  • Staffing Solutions
  • Training Courses
  • Editing and Formatting
  • Translation
  • Word Processing
  • Memoirs
  • ASL – American Sign Language Interpreting
  • CART – Real-time Captioning
  • Funding and Accounting Services
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Our vision

Our vision is to provide clients with high-value support services,  and our employees with opportunities for growth and development.

Our mission

Our mission is to provide high quality, customized business support services to organizations.

Our commitment

  • Provide exceptional service to our clients
  • Treat clients with respect, honesty, and dignity at all times
  • Provide quality services at competitive prices
  • Honour client confidentiality, and be discrete when working with private and sensitive information
  • Secure File Transfer – SSL, SSAE 16 Type II and CSAE 3416 Certification
  • Be responsive in delivering services that meet our clients’ demanding timelines
 

Our vision

Our vision is to provide clients with high-value support services, and our employees with opportunities for growth and development.

Our mission

Our mission is to provide high quality, customized business support services to organizations.

Our commitment

  • Provide exceptional service to our clients
  • Treat clients with respect, honesty, and dignity at all times
  • Provide quality services at competitive prices
  • Honour client confidentiality, and be discrete when working with private and sensitive information
  • Secure File Transfer – SSL, SSAE 16 Type II and CSAE 3416 Certification
  • Be responsive in delivering services that meet our clients’ demanding timelines
 

Our vision

Our vision is to provide clients with high-value support services, and our employees with opportunities for growth and development.

Our mission

Our mission is to provide high quality, customized business support services to organizations.

Our commitment

  • Provide exceptional service to our clients
  • Treat clients with respect, honesty, and dignity at all times
  • Provide quality services at competitive prices
  • Honour client confidentiality, and be discrete when working with private and sensitive information
  • Secure File Transfer – SSL, SSAE 16 Type II and CSAE 3416 Certification
  • Be responsive in delivering services that meet our clients’ demanding timelines
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Kala Limbani

Founder and CEO

Kala Limbani is the Founder and CEO of WordWrap Associates a leader in developing and implementing customized administrative solutions which support her clients’ growth.

Since 1983, WordWrap has provided clients with a complete suite of administrative support. Maximizing technological and administrative advancements combined with a high level of customer service and customization has allowed Wordwrap to build a strong and loyal client list including business, government, institutional and non-profit organisations in Canada and the United States.

In 2020, Kala has launched an exciting new venture. InteliWrap Solutions Inc, co-founded with software technology veteran John Russell allows Kala to offer her clients an extended and competitive range of digital solutions to content management. InteliWrap will use leading edge digital tools to optimize the usability and accessibility of clients’ content and information assets.

Within her industry, Kala is committed to increasing workplace diversity and inclusion. She has served on the board of the Indo Canada Chamber of Commerce and the Scarborough Women of Philanthropy Council. She and her companies act as volunteers and mentors for a number of industry organizations including those providing services to clients with mental and physical disabilities.

Kala Limbani

Founder and CEO

Kala Limbani is the Founder and CEO of WordWrap Associates a leader in developing and implementing customized administrative solutions which support her clients’ growth.

Since 1983, WordWrap has provided clients with a complete suite of administrative support. Maximizing technological and administrative advancements combined with a high level of customer service and customization has allowed Wordwrap to build a strong and loyal client list including business, government, institutional and non-profit organisations in Canada and the United States.

In 2020, Kala has launched an exciting new venture. InteliWrap Solutions Inc, co-founded with software technology veteran John Russell allows Kala to offer her clients an extended and competitive range of digital solutions to content management. InteliWrap will use leading edge digital tools to optimize the usability and accessibility of clients’ content and information assets.

Within her industry, Kala is committed to increasing workplace diversity and inclusion. She has served on the board of the Indo Canada Chamber of Commerce and the Scarborough Women of Philanthropy Council. She and her companies act as volunteers and mentors for a number of industry organizations including those providing services to clients with mental and physical disabilities.


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Team

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Nimisha Mitha

Director of Client Relations for USA

Nimisha Mitha’s undisputable people skills and ability to multitask, has been instrumental in overseeing client accounts for WordWrap’s operations in the USA.

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Dr. Gina Valle

Director of Training

Dr. Gina Valle has brought her experience and deep insight regarding diversity in the workplace, to develop WordWrap’s customer service training curriculum.


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Carole Jackson

Project Coordinator

Carole is an accomplished administrator, having an illustrious career supporting Senior executives in all areas of the business including planning, organizing and complex data needs.

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Teresa Brownell

Office Support

Teresa has over 20 years of experience as a legal and administrative assistant.

She is an expert communicator with superior skills at drafting and reviewing content. Her passion for art gives her a keen eye for detail, beauty and perfection.


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Gail Yohannan

Office and Events Coordinator

Gail Yohannan has over 20 years of administrative support experience, and possesses an ability for exceptional customer service. She has a passion for her work, and always goes above and beyond when assisting clients.

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Satish Limbani

Comptroller

Satish Limbani is Wordwrap’s Comptroller, responsible for financial accounting and records management, statutory remissions and taxation, accounts payable, accounts receivable, inventory, cash flow, and financial reporting.


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Sheena Tapia

People Performance Consultant

Sheena Tapia is an accomplished executive and coach, with over 17 years of experience leading teams to outstanding outcomes. She achieves this by starting with leadership development and focusing on human behaviour.

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Kathy Kalafatides

Strategy Advisor

Kathy Kalafatides is a Strategy Advisor and provides strategy and organizational advice to WordWrap, in order to better meet its customers’ needs and enhance its service offerings.


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Jyothi Thyagarajan

Governance Advisor

Jyothi Thyagarajan is a Governance Advisor and provides governance oversight to Wordwrap.

Jyothi Thyagarajan is an accomplished executive with extensive experience in Corporate Governance and Regulatory matters, within the financial services industry.

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Jay Pancholi

Director of Client Relations for Canada

Jay is an extremely accomplished client specialist who has an extensive track record managing complex projects with large multinational clients.

Team

Image
Jay Pancholi

Director of Client Relations for Canada

Jay is an extremely accomplished client specialist who has an extensive track record managing complex projects with large multinational clients.

Image
Nimisha Mitha

Director of Client Relations for USA

Nimisha Mitha’s undisputable people skills and ability to multitask, has been instrumental in overseeing client accounts for WordWrap’s operations in the USA.

Image
Dr. Gina Valle

Director of Training

Dr. Gina Valle has brought her experience and deep insight regarding diversity in the workplace, to develop WordWrap’s customer service training curriculum.

Image
Carole Jackson

Project Coordinator

Carole is an accomplished administrator, having an illustrious career supporting Senior executives in all areas of the business including planning, organizing and complex data needs.

Image
Teresa Brownell

Office Support

Teresa has over 20 years of experience as a legal and administrative assistant.

She is an expert communicator with superior skills at drafting and reviewing content. Her passion for art gives her a keen eye for detail, beauty and perfection.

Image
Gail Yohannan

Office and Events Coordinator

Gail Yohannan has over 20 years of administrative support experience, and possesses an ability for exceptional customer service. She has a passion for her work, and always goes above and beyond when assisting clients.

Image
Satish Limbani

Comptroller

Satish Limbani is WordWrap’s Comptroller, responsible for financial accounting and records management, statutory remissions and taxation, accounts payable, accounts receivable, inventory, cash flow, and financial reporting.

Image
Sheena Tapia

People Performance Consultant

Sheena Tapia is an accomplished executive and coach, with over 17 years of experience leading teams to outstanding outcomes. She achieves this by starting with leadership development and focusing on human behaviour. 

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Kathy Kalafatides

Board Chair and Strategy Advisor

Kathy Kalafatides is the Chair of WordWrap’s Board of Directors. She provides strategy and organizational advice to WordWrap, in order to better meet its customers’ needs and enhance its service offerings.

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Jyothi Thyagarajan

Board Director

Jyothi Thyagarajan is a Board Director and provides governance oversight to WordWrap.

Jyothi Thyagarajan is an accomplished executive with extensive experience in Corporate Governance and Regulatory matters, within the financial services industry.


 

Careers


WordWrap is hiring

WordWrap offers a flexible work environment, where client assignments are available on an ongoing basis, and where a variety of schedules can be accommodated—including evenings and weekends.

Our staff has the opportunity to gain exposure to businesses and industry professionals in a variety of sectors, including banking, government, healthcare, education, and marketing.

We are currently hiring for the following positions:

  • Transcriptionists
  • Note Takers
  • French Note Takers
  • Real-time Live Captioners
  • Minute Taker

Please send your resume to: careers@wordwrap.com

 
 

Careers


WordWrap is hiring

WordWrap offers a flexible work environment, where client assignments are available on an ongoing basis, and where a variety of schedules can be accommodated—including evenings and weekends.

Our staff has the opportunity to gain exposure to businesses and industry professionals in a variety of sectors, including banking, government, healthcare, education, and marketing.

We are currently hiring for the following positions:

  • Transcriptionists
  • Note Takers
  • French Note Takers
  • Real-time Live Captioners

Please send your resume to: careers@wordwrap.com

Careers


WordWrap is hiring

WordWrap offers a flexible work environment, where client assignments are available on an ongoing basis, and where a variety of schedules can be accommodated—including evenings and weekends.

Our staff has the opportunity to gain exposure to businesses and industry professionals in a variety of sectors, including banking, government, healthcare, education, and marketing.

We are currently hiring for the following positions:

  • Transcriptionists
  • Note Takers
  • French Note Takers
  • Real-time Live Captioners

Please send your resume to: careers@wordwrap.com

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Guarantee


Reliable, Accurate, Cost-effective

  • Fast Turnaround
  • Customization – formatted and delivered to your specifications
  • Quality Control – thorough review, editing, and proofreading on every file
  • Confidentiality – our clients and staff sign confidentiality agreements to ensure that sensitive information remains confidential
  • Secure File Transfer – SSL, SSAE 16 Type II and CSAE 3416 Certification
  • Online Updates – 24/7 access to project status
 

Guarantee


Reliable, Accurate, Cost-effective

  • Fast Turnaround
  • Customization – formatted and delivered to your specifications
  • Quality Control – thorough review, editing, and proofreading on every file
  • Confidentiality – our clients and staff sign confidentiality agreements to ensure that sensitive information remains confidential
  • Secure File Transfer – SSL, SSAE 16 Type II and CSAE 3416 Certification
  • Online Updates – 24/7 access to project status
Image

Guarantee


Reliable, Accurate, Cost-effective

  • Fast Turnaround
  • Customization – formatted and delivered to your specifications
  • Quality Control – thorough review, editing, and proofreading on every file
  • Confidentiality – our clients and staff sign confidentiality agreements to ensure that sensitive information remains confidential
  • Secure File Transfer – SSL, SSAE 16 Type II and CSAE 3416 Certification
  • Online Updates – 24/7 access to project status