Main Services

 
 
 
 
 
 

For more than 37 years…


We have been providing a wide range of business services to meet the needs of businesses of all sizes, in just about every sector.

Our main services include:

Learn more about us
 
 

For more than 35 years…


We have been providing a wide range of business services to meet the needs of businesses of all sizes, in just about every sector.

Our main services include:

Learn more about us

Main Services


For more than 35 years, we have been providing a wide range of business services to meet the needs of businesses of all sizes, in just about every sector.

Our main services include:

Learn more about us
Image
 
 
 
 

iPDFs


What is an iPDF?

An interactive PDF features are the parts of a PDF that take your audience beyond the basic reading experience where they are just looking at a page and give them more, like buttons that let them navigate around the file, videos that explain a subject in detail, windows that can open and close, hyperlinks, sounds, even check boxes and text entry fields. You might use Interactive PDF’s for online publications, such as magazines, presentation slides, forms and so much more.

The beauty of Interactive PDF’s is that they are easy to make, easy to use and they are available to be used on virtually any device.


IPDF’s can be used to streamline your:

  • Onboarding experience
  • Policy and procedure documents
  • Client facing documents
  • E-learning
  • Manuals
  • Reference guides
  • AODA compliancy
  • …and so much more
 

iPDFs


The PDF re-imagined for learning.

Navigable like a website, Interactive PDFs (iPDF) are secure, independent of software, hardware, or operating systems.

Containing links and buttons, form fields, audio, video, and business logic, they can also be easily viewed offline using most PDF Readers on your computer or mobile device.

Allowing your learners to jump straight to application, this tool is highly customizable, agile, and budget friendly. Perfect for all your training needs.

iPDFs provide an adult learning compliant solution so your learners can:

  • Follow a logical format
  • Find information in 5 clicks or less
  • Consume the information AND refresh their memories later on
  • Work both online and offline.
  • Learn where and when they want
  • Receive on-demand training, even as part of a large audience

AODA – Document Remediation


What is AODA?

The Accessibility for Ontarians with Disabilities Act (AODA) aims to identify, remove, and prevent barriers for individuals with disabilities. This act became law on June 13, 2005 and applies to:

  • All levels of government
  • Non-profits
  • Private sector businesses (one or more employees for full-time, part-time, seasonal, or contract). All organizations must meet specific deadlines as outlined in AODA

The standards:

  • Customer service standard
  • Information and communication standard
  • Employment standard
  • Transportation standard
  • Design of public spaces standard

What we do:

WordWrap provides document remediation for organizations looking to improve accessibility and be compliant with the Information and Communication Standard. Our team of experts remediate digital documents based on the client’s compliance requirements (AODA, ADA, Section 508), and provide a quick turnaround time with a compliance report attached.

Our experts remediate and test all file formats, including:

  • Microsoft® Word
  • Microsoft® Excel Spreadsheets
  • Microsoft® Powerpoint
  • PDFs
  • Fill-able forms (including fill-able forms and interactive PDF)

Standards:

Our comprehensive process adheres to the following standards in order to make our client’s documents fully accessible:

  • Ontario’s AODA
  • ADA
  • PDF/UA
  • Section 508
  • WCAG 2.0

What is an accessible document?

An accessible document is a document that has been created or remediated to be easily readable for an individual with a disability. This is especially important to be compliant with government legislation.


Why make documents accessible?

Making documents accessible allows for individuals with disabilities, such as visual or cognitive disabilities, to easily maneuver through a document.

This includes:

  • The ability to jump from section to section
  • Retrieve contact information
  • Hear descriptions of pictures/images to help understanding
  • Have equal access to information

Improving accessibility avoids paying penalties for non-compliance.

People with disabilities also have an estimated spending power of about $25 billion annually in Canada alone (Royal Bank of Canada).


Penalties for not complying:

Government authorities can penalize an organization and its directors for failing to be compliant.

  • Up to $100, 000 per day for organizations/corporations
  • Up to $50, 000 per day for directors and officers

AODA – Document Remediation


What is AODA?

The Accessibility for Ontarians with Disabilities Act (AODA) aims to identify, remove, and prevent barriers for individuals with disabilities. This act became law on June 13, 2005 and applies to:

  • All levels of government
  • Non-profits
  • Private sector businesses (one or more employees for full-time, part-time, seasonal, or contract). All organizations must meet specific deadlines as outlined in AODA

The standards:

  • Customer service standard
  • Information and communication standard
  • Employment standard
  • Transportation standard
  • Design of public spaces standard

What we do:

WordWrap provides document remediation for organizations looking to improve accessibility and be compliant with the Information and Communication Standard. Our team of experts remediate digital documents based on the client’s compliance requirements (AODA, ADA, Section 508), and provide a quick turnaround time with a compliance report attached.


Our experts remediate and test all file formats, including:

  • Microsoft® Word
  • Microsoft® Excel Spreadsheets
  • Microsoft® Powerpoint
  • PDFs
  • Fill-able forms (including fill-able forms and interactive PDF)

Standards:

Our comprehensive process adheres to the following standards in order to make our client’s documents fully accessible:

  • Ontario’s AODA
  • ADA
  • PDF/UA
  • Section 508
  • WCAG 2.0

What is an accessible document?

An accessible document is a document that has been created or remediated to be easily readable for an individual with a disability. This is especially important to be compliant with government legislation.


Why make documents accessible?

Making documents accessible allows for individuals with disabilities, such as visual or cognitive disabilities, to easily maneuver through a document.

This includes:

  • The ability to jump from section to section
  • Retrieve contact information
  • Hear descriptions of pictures/images to help understanding
  • Have equal access to information

Improving accessibility avoids paying penalties for non-compliance.

People with disabilities also have an estimated spending power of about $25 billion annually in Canada alone (Royal Bank of Canada).


Penalties for not complying:

Government authorities can penalize an organization and its directors for failing to be compliant.

  • Up to $100, 000 per day for organizations/corporations
  • Up to $50, 000 per day for directors and officers
 

Note Taking


"I added the professional resources at WordWrap to my team on several occasions. Designing marketing strategies and educational initiatives for the Healthcare sector involves the engagement of key opinion leaders and therapeutic experts. Through Advisory Boards and Consultancy group sessions the details for these initiatives are honed.

With WordWrap at the table I am ensured that not one detail is lost and all opinions and recommendations are captured.

WordWrap's transcription service is not just about note taking, they match their medical resources with the therapeutic area required. Therefore, I have someone who understands the subject matter and terminology, has a keen ear for detail, and the ability to type efficiently as ideas are shared, enabling me to facilitate worry-free. Very customer focused, I would definitely recommend WordWrap for your next meeting."

- Jeff Suggitt


Get accurate, detailed, and confidential notes.

Our team of note takers provides detailed and accurate notes. Our professional staff have knowledge and expertise in a variety of disciplines, and all notes must pass our quality assurance standards.

The WordWrap team is comfortable in any fast-paced and high-energy environment. Our team’s flexible work schedule enables WordWrap to deliver notes in a timely manner, operating 24 hours a day, 7 days a week.

Note takers carry laptop computers and work discreetly and efficiently.

We honour client confidentiality.

WordWrap also specializes in providing disability accommodations. Our services help clients provide disability support in compliance with legislation such as the Ontario’s Accessibility for Ontarians with Disabilities Act (AODA) and the Accessibility Standards for Customer Service (ASCS), passed on January 1, 2010.

Effective January 1, 2012, organizations servicing the public must ensure that goods and services are provided in a manner that respects the dignity and independence of persons with disabilities.


WordWrap has provided computerized note taking services for:

  • University classrooms
  • Medical conferences
  • Interviews
  • Condominium meetings
  • Legal proceedings
  • Conferences
  • Annual general meetings
  • School board meetings
 

Note Taking


"I added the professional resources at WordWrap to my team on several occasions. Designing marketing strategies and educational initiatives for the Healthcare sector involves the engagement of key opinion leaders and therapeutic experts. Through Advisory Boards and Consultancy group sessions the details for these initiatives are honed.

With WordWrap at the table I am ensured that not one detail is lost and all opinions and recommendations are captured.

WordWrap's transcription service is not just about note taking, they match their medical resources with the therapeutic area required. Therefore, I have someone who understands the subject matter and terminology, has a keen ear for detail, and the ability to type efficiently as ideas are shared, enabling me to facilitate worry-free. Very customer focused, I would definitely recommend WordWrap for your next meeting."

- Jeff Suggitt


Get accurate, detailed, and confidential notes.

Our team of note takers provides detailed and accurate notes. Our professional staff have knowledge and expertise in a variety of disciplines, and all notes must pass our quality assurance standards.

The WordWrap team is comfortable in any fast-paced and high-energy environment. Our team’s flexible work schedule enables WordWrap to deliver notes in a timely manner, operating 24 hours a day, 7 days a week. 

Note takers carry laptop computers and work discreetly and efficiently.

We honour client confidentiality.

WordWrap also specializes in providing disability accommodations. Our services help clients provide disability support in compliance with legislation such as the Ontario’s Accessibility for Ontarians with Disabilities Act (AODA) and the Accessibility Standards for Customer Service (ASCS), passed on January 1, 2010.

Effective January 1, 2012, organizations servicing the public must ensure that goods and services are provided in a manner that respects the dignity and independence of persons with disabilities.


WordWrap has provided computerized note taking services for:

  • University classrooms
  • Medical conferences
  • Interviews
  • Condominium meetings
  • Legal proceedings
  • Conferences
  • Annual general meetings
  • School board meetings
 

Note Taking


"I added the professional resources at WordWrap to my team on several occasions. Designing marketing strategies and educational initiatives for the Healthcare sector involves the engagement of key opinion leaders and therapeutic experts. Through Advisory Boards and Consultancy group sessions the details for these initiatives are honed.

With WordWrap at the table I am ensured that not one detail is lost and all opinions and recommendations are captured.

WordWrap's transcription service is not just about note taking, they match their medical resources with the therapeutic area required. Therefore, I have someone who understands the subject matter and terminology, has a keen ear for detail, and the ability to type efficiently as ideas are shared, enabling me to facilitate worry-free. Very customer focused, I would definitely recommend WordWrap for your next meeting."

- Jeff Suggitt


Get accurate, detailed, and confidential notes.


Our team of note takers provides detailed and accurate notes. Our professional staff have knowledge and expertise in a variety of disciplines, and all notes must pass our quality assurance standards.

The WordWrap team is comfortable in any fast-paced and high-energy environment. Our team’s flexible work schedule enables WordWrap to deliver notes in a timely manner, operating 24 hours a day, 7 days a week. 

Note takers carry laptop computers and work discreetly and efficiently.

We honour client confidentiality.

WordWrap also specializes in providing disability accommodations. Our services help clients provide disability support in compliance with legislation such as the Ontario’s Accessibility for Ontarians with Disabilities Act (AODA) and the Accessibility Standards for Customer Service (ASCS), passed on January 1, 2010.

Effective January 1, 2012, organizations servicing the public must ensure that goods and services are provided in a manner that respects the dignity and independence of persons with disabilities.


WordWrap has provided computerized note taking services for:

  • University classrooms
  • Medical conferences
  • Interviews
  • Condominium meetings
  • Legal proceedings
  • Conferences
  • Annual general meetings
  • School board meetings
Image

Transcription


“Our team has used WordWrap transcription services since we started our project. Their on-line system is easy to use and service is fast. Transcripts are sent to me as soon as I need them and they are consistently accurate. It's a pleasure to interact with their staff and I am happy to recommend their services.”

- University Health Network


Get your documents transcribed verbatim—quickly and confidentially.

Our team of professional transcribers will work around the clock to meet your deadlines.

We operate 24 hours a day, 7 days a week. We are SSL and SSAE 16 Type II certified, and CSAE 3416 certified, which means you can rest assured that all of your files are secure.

Confidentiality is guaranteed.

    Why use WordWrap Transcription services?

    • Digital files can be uploaded quickly and easily
    • We can translate and transcribe a message in any of the major languages
    • We can accommodate all common media formats
    • Time-coded transcripts are available
    • Access project status updates online

    We specialize in highly technical transcription services relating to medical research, and have experience working with the University Health Network (UHN).

    Transcription


    “Our team has used WordWrap transcription services since we started our project. Their on-line system is easy to use and service is fast. Transcripts are sent to me as soon as I need them and they are consistently accurate. It's a pleasure to interact with their staff and I am happy to recommend their services.”

    - University Health Network


    Get your documents transcribed verbatim—quickly and confidentially.

    Our team of professional transcribers will work around the clock to meet your deadlines.

    We operate 24 hours a day, 7 days a week. We are SSL and SSAE 16 Type II certified, and CSAE 3416 certified, which means you can rest assured that all of your files are secure.

    Confidentiality is guaranteed.

    •  

    Why use WordWrap Transcription services?

    • Digital files can be uploaded quickly and easily
    • We can translate and transcribe a message in any of the major languages
    • We can accommodate all common media formats
    • Time-coded transcripts are available
    • Access project status updates online

    We specialize in highly technical transcription services relating to medical research, and have experience working with the University Health Network (UHN).

     

    Virtual Assistant


    "WordWrap’s virtual assistant services don’t seem all that “virtual” - it’s like I have someone to help out at any time right here in the office. Rush requests for translation, editing, and word processing are always done on time and on budget. Quality of the translations was perfect, and done very quickly.”

    - Adsolutions Marketing Inc.

    "My Business Plan, in summary, was to build an expert construction claims consultancy practice that is the best compared to other firms.

    As an only sole, I needed  some services that I could not provide. I contacted Kala of WordWrap, and they have been looking after my word processing of our expert reports for court, event coordination and attendance at several construction industry events.

    Kala and her consultants are the best!"

    - Fernandez Construction Claims Experts


    Become more productive by delegating to your online office support.

    We have the specialized staff to support your online administrative needs. Whether you need a one-time service or on-going support, our professional staff is on hand to provide exceptional and reliable service when you need it—24 hours a day, 7 days a week. Our personalized service can manage the tasks that can distract you from what is important—growing your business.

    We pride ourselves on being passionate, diligent, and innovative with our administrative solutions. Above all, we listen to your needs and deliver them on time—always with the aim of exceeding your expectations.

    We are able to customize the following services to suit your needs:

    • Design, Develop and Maintain website updates (career options, event postings, information updates)
    • Manage Social Media Communication (Facebook, Twitter, LinkedIn, Instagram)
    • Organize Board meetings and teleconferences and webinars
    • Virtual Meetings, Classrooms and Events
    • Video Learning
    • Transcription
    • Note Taking
    • Board Secretariat
    • Event Support
    • Staffing Recruitment
    • Word Processing
    • Disability Accommodations
    • Translation
    • Real-time Live Captioning
    • Training Courses
    • Memoirs
    • Editing & Formatting
    • Sign Language Interpreting (ASL)
     
     

    Virtual Assistant


    "WordWrap’s virtual assistant services don’t seem all that “virtual” - it’s like I have someone to help out at any time right here in the office. Rush requests for translation, editing, and word processing are always done on time and on budget. Quality of the translations was perfect, and done very quickly.”

    - Adsolutions Marketing Inc.

    "My Business Plan, in summary, was to build an expert construction claims consultancy practice that is the best compared to other firms.

    As an only sole, I needed  some services that I could not provide. I contacted Kala of WordWrap, and they have been looking after my word processing of our expert reports for court, event coordination and attendance at several construction industry events.

    Kala and her consultants are the best!"

    - Fernandez Construction Claims Experts


    Become more productive by delegating to your online office support.

    We have the specialized staff to support your online administrative needs. Whether you need a one-time service or on-going support, our professional staff is on hand to provide exceptional and reliable service when you need it—24 hours a day, 7 days a week. Our personalized service can manage the tasks that can distract you from what is important—growing your business.

    We pride ourselves on being passionate, diligent, and innovative with our administrative solutions. Above all, we listen to your needs and deliver them on time—always with the aim of exceeding your expectations.

    We are able to customize the following services to suit your needs:

    • Design, Develop and Maintain website updates (career options, event postings, information updates)
    • Manage Social Media Communication (Facebook, Twitter, LinkedIn, Instagram)
    • Organize Board meetings and teleconferences and webinars
    • Virtual Meetings, Classrooms and Events
    • Video Learning
    • Transcription
    • Note Taking
    • Board Secretariat
    • Event Support
    • Staffing Recruitment
    • Word Processing
    • Disability Accommodations
    • Translation
    • Real-time Live Captioning
    • Training Courses
    • Memoirs
    • Editing & Formatting
    • Sign Language Interpreting (ASL)

    Virtual Assistant


    "WordWrap’s virtual assistant services don’t seem all that “virtual” - it’s like I have someone to help out at any time right here in the office. Rush requests for translation, editing, and word processing are always done on time and on budget. Quality of the translations was perfect, and done very quickly.”

    - Adsolutions Marketing Inc.

    "My Business Plan, in summary, was to build an expert construction claims consultancy practice that is the best compared to other firms.

    As an only sole, I needed  some services that I could not provide. I contacted Kala of WordWrap, and they have been looking after my word processing of our expert reports for court, event coordination and attendance at several construction industry events.

    Kala and her consultants are the best!"

    - Fernandez Construction Claims Experts


    Become more productive by delegating to your online office support.

    We have the specialized staff to support your online administrative needs. Whether you need a one-time service or on-going support, our professional staff is on hand to provide exceptional and reliable service when you need it—24 hours a day, 7 days a week. Our personalized service can manage the tasks that can distract you from what is important—growing your business.

    We pride ourselves on being passionate, diligent, and innovative with our administrative solutions. Above all, we listen to your needs and deliver them on time—always with the aim of exceeding your expectations.

    We are able to customize the following services to suit your needs:

    • Design, Develop and Maintain website updates (career options, event postings, information updates)
    • Manage Social Media Communication (Facebook, Twitter, LinkedIn, Instagram)
    • Organize Board meetings and teleconferences and webinars
    • Virtual Meetings, Classrooms and Events
    • Video Learning
    • Transcription
    • Note Taking
    • Board Secretariat
    • Event Support
    • Staffing Recruitment
    • Word Processing
    • Disability Accommodations
    • Translation
    • Real-time Live Captioning
    • Training Courses
    • Memoirs
    • Editing & Formatting
    • Sign Language Interpreting (ASL)
    Image